{"name":"ticket-backlog-digest","description":"Turn a batch of support tickets into a backlog digest in one call: themed clusters, an aggregate sentiment read across the batch, a language-mix sample, and an executive summary. Built for ticket backlog digest, support trends, and support queue analysis where a team lead or agent needs theme clustering and ticket insights without reading every ticket by hand. Composite: one call runs ticket-cluster + sentiment-analysis + detect-language + summarize-text in parallel over the same batch and merges results into named sections. Sends a tickets array (1-200 entries); returns clusters, sentiment, language_mix, and exec_summary, each degrading independently on failure. Use it as a ticket backlog digest API, support trend report, or backlog triage tool.","price":"$0.05","method":"POST","input_schema":{"properties":{"tickets":{"type":"array","items":{"type":"string"},"description":"Batch of support ticket texts to analyze together. 1-200 entries, each a non-empty string up to 3000 chars."}},"required":["tickets"]},"input_example":{"tickets":["Checkout button doesn't respond on mobile Safari.","The checkout page freezes when I tap pay on my iPhone.","How do I change my billing email?"]},"output_example":{"ticket_count":3,"clusters":{"clusters":[{"label":"Checkout issues on mobile","count":2,"ticket_indexes":[0,1],"sample":"Checkout button doesn't respond on mobile Safari."}]},"sentiment":{"overall_sentiment":"mixed","overall_score":-0.15,"confidence":0.7},"language_mix":{"language_code":"en","language_name":"English","confidence":0.95,"is_mixed":false,"secondary_languages":[]},"exec_summary":{"text":"Headline: Mobile checkout is broken for a subset of users.\nKey points: 2 of 3 tickets report checkout failure on mobile Safari.\nRecommendation: Prioritize a mobile checkout fix."},"composed_of":["ticket-cluster","sentiment-analysis","detect-language","summarize-text"],"components":[{"name":"ticket-cluster","ok":true,"ms":4200},{"name":"sentiment-analysis","ok":true,"ms":610}],"degraded":false},"x402_payment_required":true,"x402_facilitator":"https://api.cdp.coinbase.com/platform/v2/x402"}